Darpan



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Technology

Flutter

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Client

Development Authority

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Application Type

Smart City Application

Key Features


Post Complaint

Empower citizens to report city-related issues effortlessly. Post complaints about infrastructure, sanitation, or other civic problems directly through the app for quick resolution.

Encroachment Reporting

Streamline encroachment-related tasks with a dedicated feature. Report and resolve illegal encroachments efficiently, ensuring better urban planning and management.

Approved Colonies

Access detailed information about colonies approved by the Varanasi Development Authority. Stay informed about legal and planned residential areas in the city.

NOC Filing

Simplify the process of filing No Objection Certificates (NOC) with just a few clicks. Submit, track, and manage NOC requests seamlessly through the app.

Commercial Requests

Submit and manage commercial requests for licenses, permits, or other business-related needs. A hassle-free way to handle official commercial processes.

Bilingual Support

Enjoy seamless accessibility in both Hindi and English. The app caters to a diverse audience, ensuring everyone can use it with ease.

Real-Time Notifications

Stay updated with instant notifications about complaint statuses, approvals, and other important updates. Never miss a critical alert again.

Data Analytics

Gain insights into civic issues, complaint resolutions, and urban development trends with advanced data analytics. Make informed decisions for a better city.

Secure Role-Based Access

Ensure data security and privacy with role-based access control. Different user roles have tailored permissions, safeguarding sensitive information.

Skills & Tools Used


Dart

Programming Language

Flutter SDK

UI Toolkit for Cross-Platform Apps

Widgets

UI Building Blocks

State Management

Provider, Riverpod, Bloc

REST APIs

Data Communication

Hive

Lightweight Offline Storage

GetIt

Dependency Injection

Firebase

Backend Services

Material Design

UI Components

GitHub

Version Control

Testing

Unit, Widget, Integration Tests

Pub

Package Manager

Push Notifications

User Alerts

Async Programming

Futures, Streams, Isolates

Navigation

Page Routing

Problem-Solution Insights

Dashboard Screen

Dashboard Screen

Problem:

Citizens struggled to navigate the app and access key features, resulting in a fragmented user experience.

Solution:

We designed a centralized Dashboard screen that provides quick access to all essential features like NOC, Post Complaint, Encroachment, and real-time updates, ensuring a seamless user experience.

NOC Screen

NOC Screen

Problem:

Citizens faced difficulties in filing No Objection Certificates (NOC) due to a complex and unclear process.

Solution:

We introduced a streamlined NOC filing process with step-by-step guidance, clear instructions, and real-time status tracking to ensure a hassle-free experience.

Post Complaint Screen

Post Complaint Screen

Problem:

Users found it challenging to report civic issues due to a lack of a user-friendly interface and unclear complaint submission steps.

Solution:

We developed a simple and intuitive Post Complaint screen with categorized issue reporting, GPS-based location tagging, and photo upload options for quick and accurate complaint submissions.

Encroachment Screen

Encroachment Screen

Problem:

Reporting encroachment issues was cumbersome, with no clear process for citizens to follow, leading to unresolved cases.

Solution:

We created a dedicated Encroachment screen with an easy-to-use form, location mapping, and evidence upload features to ensure efficient reporting and resolution of encroachment cases.